@hiphopservers wrote:

After completing the update to the recent version I am having issue with creating new players from scratch and duplicating existing players. If I duplicate the player from the KMC studio tab or via the admin console the player does not displays at all when I try to play back using the newly created player. If I create a new player from the KMC studio tab the new player only displays a black box when I try to playback with the new player. No, control buttons nor other options appear in any browser. I am not getting any errors in the web developers console of my browser.

After creating a new player I am getting the caption spinner when I attempt to edit the new player regardless if it is duplicated from any console or created from scratch from any console.

I am not seeing any errors in the ‘kaltlog’ when creating or attempting to edit the new players. After adding the custom UI configuration for iOS playback I got the caption error.

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@hiphopservers wrote:

I have three errors related to my sanity checks…

[kaltura_logo_animated_blue.flv - 0_azo6xpwd status] [FAILED, RC: 1] - [-.531438368

[Generate thumb] [FAILED, RC: 255] - [.229995813]

I recall the previous notes on how to resolve the issue with DWH but the other two errors I am not familiar with how to resolve.

[DWH cycle] [FAILED, RC: 255] - [5.844153093]

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@aquileasfx1 wrote:

Hello,

Kaltura won’t transcode after upgrading to the latest release, the thing is that the logs doesn’t show anything, and in the entry investigation I only see this:

Object Type: Kaltura_Client_Type_ConvertProfileJobData
Input File Sync Local Path: /opt/kaltura/web//content/entry/data/0/0/0_edkqkslp_0_iw1pm700_12.mp4

the file is there, but nothing happens after that

does anyone is having the same issue?

thank you.

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@lluisribes wrote:

Hi,

is it possible to use a kind of call like {mediaProxy.entry.updatedAt} in the Metadata KMC’s entry field. We would like to configure some metadatas like the updateAt media parameter in each entry in the KMC, but we would like to avoid to programme a little script via API to update a metadata field.

thanks

Lluís

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@b2llabdemo1234567890 wrote:

I tried to play the drm protected standalone videos with vast using Kaltura player. But i can’t able crack it.
Anyone please help me to solve the issue.

1. Generated dash stream using bento4 tool.
   2.Generated the DRM token using express play.

Thanks in advance,
Arun

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@ssaxena wrote:

When we upload a new video to Kaltura and Kaltura process the video and transcodes this video. After all this process, we load below script to show video in Kaltura player.

let scrTag = ‘’ +
" ”;
postscribe(’#UNIQUE_OBJ_ID’,scrTag);

Here we are passing partnerID which is very well defined.

When this script loads for the first time for newly uploaded video then we are getting error as partnerId is undefined in below request which is made internally by kWidget library.

https://stats.kaltura.com/api_v3/index.php?service=stats&apiVersion=3.1&expiry=86400&clientTag=kwidget%3Av2.59.1&format=1&ignoreNull=1&action=collect&event:eventType=1&event:clientVer=2.59.1&event:currentPoint=0&event:duration=0&event:eventTimestamp=1502374024897&event:isFirstInSession=false&event:objectType=KalturaStatsEvent&event:partnerId=undefined&event:sessionId=f27d7964-7713-cf9b-db55-f39e3b73b09b&event:uiconfId=40011071&event:seek=false&event:entryId=0_nxwofhrs&event:historyEvents=100000000000000000000000-1-1&event:widgetId=_1171362&event:referrer=http%253A%252F%252Flocalhost%253A8080%252Fproject%252FE5E9310E9106709F3066DBD4626EE3E0%252Fassignment%252F0DB9C118B1E5E0207640E8AEB539F97E%252Fdetails&ks=ZGMwODlhOTA4ODIxZTg4N2Y3YWMyNjgzYTAzZDU3NjU5M2YzYjg1MXwxMTcxMzYyOzExNzEzNjI7MTUwMjQxNzIyMzswOzYzNjM3OTkwNjIzNDE3NzE2MTtpcy1kbEB0YXNrc3RyZWFtLmNvbTtzdmlldzowX254d29maHJzOw%3D%3D&kalsig=4ad6b8bf1a8af34633f448ea4419a0cdTZ3azZkOw%3D%3D&kalsig=d967f33853adeb12f1dd36b736894ba7

and on UI part, we are getting message as Error : No source video was found - Entry in process.

Next time if we load this script for same entry id, video plays very well…

Any idea why we are getting this error message and how we can resolve same.

Thanks in Advance.

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@david.hahn1 wrote:

Hello

I’ve run an upgrade on all the nodes of my not-yet-in-production production cluster. The update was done following these instructions, except for the yum clean all parts. They seem to extend the update time with perhaps negligible value.

It seems after upgrading I have duplicate entries in the kaltura.scheduler table. There should only be two, but there are four listed there.

I have two batch servers, but of the four items in the table, three reference one server which is terribly odd.

So, I guess my question is, assuming this is incorrect, how would I go about fixing it?

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@riclaso wrote:

Hi,

When I login to the KMC and hit the Content tab, I get a message “Search engine query failed”, after hitting OK and KMC’s Refresh link a random number of times the message dissapear and eventually loads my video list, but at some point it goes over again.

Sanity Check failed when creating partner (Partner creation failed. I will skip all tests that require it.)

As of

I run
/usr/bin/php /opt/kaltura/bin/create_partner.php $secret_key someemail@example.com param @service_url

Return: new_partner_id

Following a piece of information I captured from each cycle. Any hints?

indent preformatted text by 4 spaces
2017-08-12 19:17:28 [0.000120] [137.82.232.55] [1643084131] [70] [API] [KalturaPDO->exec] DEBUG: Sql took - 3.9100646972656E-5 seconds
2017-08-12 19:17:28 [0.000116] [137.82.232.55] [1643084131] [71] [API] [kSphinxSearchManager->execSphinx] ERR: exception 'Exception' with message 'No database selected' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/plugins/sphinx_search/lib/kSphinxSearchManager.php(446): KalturaLog::err('No database sel...')
--
2017-08-12 19:17:59 [0.000119] [137.82.232.55] [1224585153] [73] [API] [KalturaPDO->queryAndFetchAll] DEBUG: Sql took - 4.1007995605469E-5 seconds
2017-08-12 19:17:59 [0.000225] [137.82.232.55] [1224585153] [74] [API] [kCoreException->__construct] ERR: exception 'kCoreException' with message 'Invalid sphinx query [SELECT str_entry_id  FROM kaltura_entry WHERE partner_id = 100 AND moderation_status not in(1,3) AND media_type in(1,2,5,6,201) AND type in(1,2,7) AND entry_status in(-2,-1,0,1,2,4,7) AND display_in_search <> -1 AND MATCH('( @sphinx_match_optimizations P100ST-1 | P100ST-2 | P100ST0 | P100ST1 | P100ST2 | P100ST7 | P100ST4)') ORDER BY created_at DESC LIMIT 50 OPTION ranker=none, max_matches=50, comment='@KALTURA_COMMENT@']
SQLSTATE error code [3D000]
--
Driver error message [No database selected]' in /opt/kaltura/app/plugins/sphinx_search/lib/SphinxCriteria.php:173
Stack trace:
#0 /opt/kaltura/app/plugins/sphinx_search/lib/SphinxCriteria.php(594):
SphinxCriteria->executeSphinx('kaltura_entry', 'WHERE partner_i...', 'ORDER BY create...', 50, 50, true, '')
indent preformatted text by 4 spaces

Thanks
Riclaso

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@system wrote:

Discussion for report.getCsv documentation

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@rasyid wrote:

Hai every one Im sule. I use kaltura package from packgae kaltura
because caltura client api not support in framework laravel.
when i change server url from kaltura^com to mp^streamamg^com
i got error message RC : 301

can some on tell how to fix it ?
thank you

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@roger78 wrote:

After the upgrade to 13.0 my Batchservers fail to convert entries
the kaltlog of the batchserver is :

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_8bd5c.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_8bd5c.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_8bd5c.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_8bd5c.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254
PHP Warning:  file_get_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_8bd5c.log): failed to open stream: No such file or directory in /opt/kaltura/app/batch/batchlass.php on line 105

==> /opt/kaltura/log/batch/convert-0-2017-08-15.log <==
2017-08-15 15:25:28 [0.000323] [1801714421] [39] [BATCH] [KJobHandlerWorker->closeJob] ERR: exception 'Exception' with message 'engine [KOperationEngineOldVersionWrappe' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/batch/batches/KJobHandlerWorker.class.php(364): KalturaLog::err('engine [KOperat...')
--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_83ee1.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_83ee1.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_83ee1.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254

--
==> /opt/kaltura/log/batch/convert-0-2017-08-15.err.log <==
PHP Warning:  file_put_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_83ee1.log): failed to open stream: Permission denied in /opt/kaltura/app/batch/batches/Conve on line 254
PHP Warning:  file_get_contents(/opt/kaltura/tmp/convert/convert_0_6c80rlql_83ee1.log): failed to open stream: No such file or directory in /opt/kaltura/app/batch/batchlass.php on line 105

==> /opt/kaltura/log/batch/convert-0-2017-08-15.log <==
2017-08-15 15:25:30 [0.000315] [182331397] [38] [BATCH] [KJobHandlerWorker->closeJob] ERR: exception 'Exception' with message 'engine [KOperationEngineOldVersionWrapper]' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:
#0 /opt/kaltura/app/batch/batches/KJobHandlerWorker.class.php(364): KalturaLog::err('engine [KOperat...')

I cannot figure out wich permission is missing www-data and kaltura have got permissions on these directories.

Kind Regards
Roger Barras

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@aquileasfx1 wrote:

Hello,

I umounted the /opt/kaltura/web while it was transcoding, the status went to error, I deleted the entry in the kmc, but I see it in the in-progress tasks in the admin console, I click on the abort button but nothing happens.

I want to know if there is another way to clean up the in-progress tasks page, maybe directly in the database?

thank you.

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@jess wrote:

Hello all,

The latest version is now available.

kaltura-base (13.1.0) changelog:

• serveFlavor replace path only when pathOnly is set (https://github.com/kaltura/server/pull/5917)
• PLAT-7863: If new file download attempt failed unlink local file created (https://github.com/kaltura/server/pull/5914)
• ElasticSearch modifcations (https://github.com/kaltura/server/pull/5912)
• add default value to type in retrieveByLastId (https://github.com/kaltura/server/pull/5911)
• support path prefix replacement in serveFlavor (https://github.com/kaltura/server/pull/5909)
• Update kMetadataManager.php (https://github.com/kaltura/server/pull/5907)
• Avoid PHP Fatal error in case getSingleLayerCache did return cache object (https://github.com/kaltura/server/pull/5906)
• add delete from elastic index (https://github.com/kaltura/server/pull/5905)
• PLAT-7863: Move validation of invalid import URL after the file download attempt to avoid failing request to domains that block head request (https://github.com/kaltura/server/pull/5902)
• Fix category full name indexing (https://github.com/kaltura/server/pull/5901)
• Specify on alias actions what plugins they come from (https://github.com/kaltura/server/pull/5899)
• add the unlockJobsByScheduler script (https://github.com/kaltura/server/pull/5897)
• apiGrep - add support for --match-any (https://github.com/kaltura/server/pull/5895)
• add flag for disabling events (https://github.com/kaltura/server/pull/5894)
• optimize grepping of gzip files (https://github.com/kaltura/server/pull/5892)
• PLAT-7836: Add copy from template entry for live stream entries (https://github.com/kaltura/server/pull/5891)
• add script for grepping api logs (https://github.com/kaltura/server/pull/5889)
• SUP-11537: Allow uploading of MO files in restriction mode. (https://github.com/kaltura/server/pull/5888)
• PLAT-7837: prevent user-entry duplicate only on history context (https://github.com/kaltura/server/pull/5887)
• ElasticSearch (https://github.com/kaltura/server/pull/5885)
• SUP-11599 - Fix non-integer width case (https://github.com/kaltura/server/pull/5883)
• Use standart error when filter is not provided correctly + minor code changes (https://github.com/kaltura/server/pull/5871)
• PLAT-7822: indexIdGreaterThan should refer to the entry int_id in case of entry (https://github.com/kaltura/server/pull/5869)
• PLAT-7821: When fetching multiple entrries need to reset deliveryAttributes between entry iterations (https://github.com/kaltura/server/pull/5867)
• In older versions, the ‘kaltura’ user did not have ALTER priviliges on the kaltura_sphinx_log DB. Added %post action to correct this

kaltura-html5lib (v2.60) changelog:

• FEC-6609 - CLONE - [iPad] Chromecast: Multi Subtitles - enable subtitles and then connect to receiver - the subtitles are none
• SUP-11548 - Kaltura.ForceLayoutRedraw=true causes vertical black bar in playlist players
• FEC-6981 - live - autoPlay + disableLiveCheck doesn’t play
• FEC-6812 - [AutoPlay_AutoMute][Android] - After an ad is played with audio, the video after it is played muted
• FEC-6813 - [AutoPlay_AutoMute][Android] - When pausing a video or clicking full screen, the video is playing muted
• FEC-6861 - [Android][Player] - After clicking ‘Skip Ad’ on an ad, the video is playing muted
• FEC-6958 - After stop/start of live stream, player sends numerous requests to stats.kaltura.com, causing player to stuck
• SUP-11246 - Secure thumbnail request is redirected to insecure response
• FEC-6795 - Error messages on small players (280x158px, used for the new KMC preview player) do not match the player size
• Receiver default captions fix (#3504)
• Chromecast - Enable default captions from web sender (#3503)
• Update chromecast studio description
• add chromecast to studio
• FEC-6957 - Webcast - Player doesn’t fallback on IE11/Safari when multicast is not configured in the access control for this user but it the player is configured to ask for multicast
• Reset adsLoader flag on destory (#3501)
• Register to IMA events only once during playback (#3499)
• Revert “Accessibility (#3455)” (#3498)

To upgrade, please follow:

RPM based:

Deb based:

Or, if running a cluster:

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@D11 wrote:

When I upload files using chunk jquery file upload plugin (https://github.com/kaltura/chunked-file-upload-jquery ) I have upload speed much less than regular upload via PHP :
( $config = new KalturaConfiguration($partnerId);
$config->serviceUrl = ‘http://www.kaltura.com/’;
$client = new KalturaClient($config);
$movie = $_FILES[‘file’][‘tmp_name’];
$token = $client->media->upload($movie); )

What is the reason of this behavior?

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@luca.guindani wrote:

Hello everyone,

I was wondering how to set to null the “referenceId” field of a media entry with a media.update php api call.

If I use null nothing happens, I still have the same content than before the update. If I use “” (empty string) I get the following exception.

"The property \"KalturaMediaEntry::referenceId\" must have a min length of 2 characters"

What would be the keyword to set this field to null/empty (it’s possible to do it in the kmc, so I think it’s possible trough the api) ?

Same questions for “tags” and “description” fields. Right now I use “” (empty string) if I want to empty them during a media.update, but is it the right way to do it ?

Many thanks.

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@Ravikiran wrote:

Hi All,

I have question in player custom skinning html and js file.
Info
From one of the kaltura source ( https://vpaas.kaltura.com/documentation/Web-Video-Player/Player-Customization.html ) I got to know including custom html is using the template path.
I have provided like below in my angular application.
infoScreen:{
‘templatePath’:‘http://localhost:4200/assets/images/player/test.tpl.html’
},
kaltura is showing up this template when i click on the “i” icon.

My requirement
Where can I set the js file respective to this test.tpl.html?
How do I communicate the events raised in this test.tpl.html to js file?
can you please send me some examples on it.

-Ravikiran

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@Ravikiran wrote:

I am using Kaltura’s Android SDK v3 for developing my android application. Here, I am trying to play a 360 degree video in kaltura’s player, but the video is being played as a normal video(not able to see VR option or 360 degree support).

I have given tags as “360” for the video in the KMC portal and enabled 360 option in the player.

Please let me know

1. How to play a 360 degree video using kaltura’s Android SDK?
2. I have created multiple video players in KMC portal. How to dynamically select video players to play different videos using Kaltura’s SDK for android?

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@system wrote:

Discussion for KalturaTimedThumbAssetFilter documentation

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@david.hahn1 wrote:

Hi,

I’m trying to turn down the logging verbosity a bit via /opt/kaltura/app/configurations/logger.ini to avoid some of the debug information that’s being thrown there. I did this without issue in CE5, but it seems with the new version the default priority is already set to 4, which should be WARN. However I’m seeing plenty of DEBUG level statements in the log file.

Is there something I’m missing here? I’ve restarted apache on the single front end I’m working on in case I had changed it and not remembered… That didn’t have any effect.

Thanks in advance!

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@system wrote:

Discussion for media.updateThumbnailFromSourceEntry documentation

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