@jaiswal wrote:
Hello Jess,
We are not able to upload video on cdn and getting following kaltlog error.
2015-10-31 22:49:31 [0.246875] [1174034837] [34] [BATCH] [kFileTransferMgr->fileExists] DEBUG: File exists
2015-10-31 22:49:31 [0.129817] [1174034837] [35] [BATCH] [KJobHandlerWorker->closeJob] ERR: exception 'Exception' with message 'Error: Can't put file [//content/entry/data/0/7/0_yhp1o5lw_0_a38fxjjy_2.mp4] - ftp_put(): I won't open a connection to 172.31.29.26 (only to 52.74.7.7)' in /opt/kaltura/app/infra/log/KalturaLog.php:83
Stack trace:0 /opt/kaltura/app/batch/batches/KJobHandlerWorker.class.php(372): KalturaLog::err('Error: Can't pu...')
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