Hi ,
I have been using kaltura video embed code to play video in HTML page. Video uploaded in MediaSpace is appearing in KMC portal with a category(“Test Channel” category for test channel i created and attach my video to it). It is not running and i am getting error as “No Source video found”, however if i remove the category from the video Id then it is working fine.
When i googled it i found following answer by @garberfc
"Hi @jess & All,
I created an official support ticket with Kaltura and they were able to figure out what the problem was and provided the following solution:
When entries have categories listed in them that are related to MediaSpace they won’t be able to be played outside of MediaSpace because of enforced Entitlements that does not let entries be played outside of KMS platform.
To overcome this issue we can do one of the following:
- Creating a new, neutral category not related to MediaSpace and adding it to the entry.
- Remove the category related to MediaSpace.
- Publish the entry as unlisted in MediaSpace instead of keeping it Private."
My questions are:
- how to create neutral category which is not related to MediaSpace.
- What is the permanent solution for this error and this seems to be the work around.
Regards
Rahul
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