@benny_1 wrote:
From time to time I get an error in the playlist player and the log file says this:
PHP Fatal error: Uncaught exception ‘Exception’ with message ‘Error getting sources from server. Please try again.\nOperation timed out after 20001 milliseconds with 0 out of -1 bytes received’ in /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/Client/KalturaClientHelper.php:65\nStack trace:\n#0 /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/Client/KalturaClientHelper.php(53): KalturaClientHelper->generateKS(’_100’)\n#1 /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/Client/KalturaClientHelper.php(16): KalturaClientHelper->getClient()\n#2 /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/KalturaCommon.php(124): KalturaClientHelper->__construct(Array)\n#3 /opt/kaltura/web/html5/html5lib/v2.61/includes/Pimple.php(122): {closure}(Object(Pimple))\n#4 /opt/kaltura/web/html5/html5lib/v2.61/includes/Pimple.php(83): Pimple->{closure}(Object(Pimple))\n#5 /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/kalturaIframeClass.php(29): Pimple->offsetGet(‘client_helper’)\n#6 /opt/kaltura/ in /opt/kaltura/web/html5/html5lib/v2.61/modules/KalturaSupport/Client/KalturaClientHelper.php on line 65
I can not figure out what is the source of these errors.
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