@t-saito wrote:
Hello.
We upgraded our Kaltura CE cluster, from v14.8.0 to v14.18.0.
After upgrading, list of category is not displayed in the KMCng.
When we access the metadata of each entry in the KMCng, category of each media is not displayed.
However, there exists records of categories in Kaltura’s database.So that, we executed “/opt/kaltura/bin/kaltura-sphinx-reindex.sh”.
The Following error is displayed:Restarting kaltura-monit (via systemctl): [ OK ] Stopping searchd: Sphinx 2.2.1-id64-dev (r4097) Copyright (c) 2001-2013, Andrew Aksyonoff Copyright (c) 2008-2013, Sphinx Technologies Inc (http://sphinxsearch.com) using config file '/opt/kaltura/app/configurations/sphinx/kaltura.conf'... stop: successfully sent SIGTERM to pid 5535 Backing up files to /opt/kaltura/sphinx.bck.1556376746. Once the upgrade is done and tested, please remove this directory to save space Starting searchd: Sphinx 2.2.1-id64-dev (r4097) Copyright (c) 2001-2013, Andrew Aksyonoff Copyright (c) 2008-2013, Sphinx Technologies Inc (http://sphinxsearch.com) using config file '/opt/kaltura/app/configurations/sphinx/kaltura.conf'... listening on all interfaces, port=9312 WARNING: index 'kaltura_base': no fields configured (use rt_field directive) - NOT SERVING WARNING: index 'kaltura_base_gt_in_charset': no fields configured (use rt_field directive) - NOT SERVING precaching index 'kaltura_entry' precaching index 'kaltura_category' precaching index 'kaltura_kuser' precaching index 'kaltura_category_kuser' precaching index 'kaltura_cue_point' precaching index 'kaltura_entry_distribution' precaching index 'kaltura_caption_item' precaching index 'kaltura_tag' precaching index 'kaltura_metadata' precaching index 'kaltura_schedule_event' precaching index 'kaltura_entry_vendor_task' precached 11 indexes in 0.058 sec Restarting kaltura-monit (via systemctl): [ OK ] PHP Fatal error: Call to undefined method CaptionAssetItem::getIntId() in /opt/kaltura/app/deployment/base/scripts/populateSphinxCaptionAssetItem.php on line 30 Failed to run /opt/kaltura/app/deployment/base/scripts/populateSphinxCaptionAssetItem.php. Please try to run it manually and look at the logs
Therefore, we executed “opt/kaltura/app/deployment/base/scripts/populateSphinxCaptionAssetItem.php”.
The same error was displayed.Our PHP client program also can not obtain the category list and category ID.
Regards
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